Regional Manager

27953

Full Time

Summary:

The Regional Manager is responsible for driving sales growth, profitability, and operational excellence across the region.  The role requires strong leadership, strategic thinking and the ability to motivate and develop high performing teams. This position will be based in Dallas, TX and will be responsible for stores in the following states: Arkansas, Missouri, New Mexico, Oklahoma and Texas. 

       Leadership:

• Provide leadership to the region, overseeing retail activities and the store operations.
• Coach, mentor, and develop district and store managers and oversee hiring and development of top talent for all store associates in the region.
• Foster a collaborative, positive, and customer focused culture.
• Ensure that company Policies and Procedures are followed and that performance issues are addressed and communicated appropriately.
• Conduct performance evaluations that are timely and constructive.

     Sales and Operations:

• Develop and execute regional sales and operational strategies to meet and exceed targets.
• Collaborate with district and store managers, monitor progress, and communicate results with district and store teams.
• Identify opportunities for improvement in districts and stores and implement strategies to improve performance.
• Review and analyze regional sales and operations records and reports; use data to project sales, meet profitability goals and operational targets.
• Act on behalf of the company to control loss in our stores both internal and external in collaboration with the Loss Prevention department.
• Schedule and direct sales meetings and events to share information, recognize achievement, set standards, and discuss results.

     Customer Experience:

• Implement strategies to attract and retain customers by ensuring service standards are met and that associates are trained and motivated to consistently offer superior service to customers.
• Ensure that presentation, organization and cleanliness standards are met and that priorities are set and tasks are completed to prepare stores for the customer.

     Business Development:

• Maintain knowledge of market, competition, and development.
• Analyze sales, business metrics, and business performance and report results to appropriate teams.
• Collaborate with corporate counterparts such as real estate, buying and merchandising, marketing, and others to maximize sales and react to market opportunities.
• Perform other duties as assigned.

Key Competencies:

• Results oriented with strong drive to achieve goals.
• Strong communication and interpersonal skills.
• Proven sales and customer service skills.
• Ability to adapt to change and thrive in fast-paced environment.
• Strong analytical and problem-solving skills.
• Ability to supervise and lead teams.
• Strong work ethic and commitment to excellence.

Qualifications:

• Bachelor’s degree in Business, Marketing, Finance, or related field preferred.
• At least five years of progressive managerial experience in retail environment, including multi-store supervision.
• Proven leadership, coaching, and mentoring skills.
• Excellent communication, interpersonal, and presentation skills.
• Proficient in Microsoft Office or related product.
• Ability to travel extensively within assigned region including multi-day trips.

 

Physical Demands:

• Must be able to lift up to 15 pounds at times.

Work Environment:

• Working primarily in a retail store environment, with some office work.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills requires of the position. All employees may have other duties assigned at any time

Store Number: HQ

Headquarters

Pay Range:

8310 Technology Drive

About Rack Room Shoes

Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.

Charlotte, North Carolina US

Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.