Benefits Specialist, Leave Administration

27608

Full Time

Rack Room Shoes corporate headquarters located in the university area of Charlotte, NC, is currently seeking a Benefits Specialist. Oversees and administers Family and Medical Leave Act (FMLA) and Non FMLA leave requests in accordance with federal, state, and local laws. Coordinates the FMLA/non-FMLA leave and disability process for eligible employees and ensures all applicable deadlines are met.

Essential Functions:

• Work within a comprehensive leave of absence and workplace accommodation program in compliance with applicable laws, rules, and regulations
• Primary liaison with the outsourced Leave Administrator who receives, processes, and communicates on leave requests, eligibility, and time limits
• Counsels and advises managers and employees on escalation matters related to eligibility and application for leaves of absence, workplace accommodations and their interaction with applicable laws, rules & regulations
• Consults with departments on workplace accommodation requests regarding feasibility for providing employees with workplace accommodation assignments
• Consult and support our employees on questions and compliance regarding Leave of Absence benefits and policies
• Responsible for manual data entry to process termination records in system of record
• Timely and accurately submit approved claim notifications through our internal system of record
• Stays current on applicable industry resources for legislative issues and current trends; communicates information as needed to update policies and procedures
• Develop recommendations for creating new or amending existing leave and accommodation management workflows, policies, procedures, communication strategies, etc.

Knowledge, Skills, and Abilities:

• Detail-oriented and possess strong time management skills
• Strong people skills and communication skills with the ability to interact with internal and external stakeholders at all levels
• A high level of proficiency is required in working with Microsoft office products; advanced Excel skills are   essential
• Expert knowledge of leave requirements and laws at the Federal level, specific to FMLA, as well as at the various state and local levels
• Comprehensive knowledge of protections offered under ADA with and without coordination to leaves

Minimum Requirements:

• Bachelor's degree or equivalent experience managing complex leave programs for a large group
• Minimum of three years’ experience in human resources/benefits required; strongly prefer direct experience in leave administration
• Must possess excellent organizational skills with the ability to plan, meet deadlines and multitask
• Solid investigative and analytical skills sufficient to resolve problems and employee concerns
• Preferred:  HRIS system experience with Oracle is a plus, but not required

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions. The employee must be able to lift and/or move up to 5-10lbs, sit and write to operate a computer and printer, fax machine, photocopier, calculator, and use of telephone communication devices. The employee should be able to kneel, crouch or crawl.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential function of this job. The primary location of this position is a typical office environment. However, the responsibilities may require being energetic, motivated, meetings, conferences and limited travel required.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills requires of the position. All employees may have other duties assigned at any time.

 

 

Store Number: HQ

Headquarters

Pay Range:

8310 Technology Drive

About Rack Room Shoes

Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.

Charlotte, North Carolina US

Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.