Store Process Project Lead

8237

Full Time

Job Title: Store Process & Technology Specialist

Accountability: Reports to Store Technology & Communications Manager

 

Summary: 

As part of the Store Operations Team, the Store Process & Technology Specialist is responsible for the overall coordination, implementation, and execution of store systems projects. Areas of focus will include, but are not limited to point of sale, fulfillment, mobile devices, and both internal and 3^rd party software applications.  This individual will drive progress on each project including initial planning, requirement gathering, scope development, testing, and implementation.

 

Job Duties

• Collaborate with internal departments and field personnel for project accuracy and functionality
• Ensure projects meet business requirements and are delivered on time and within budget
• Manage timelines, submit requests, test and document store applications and updates

• Act as project manager and subject matter expert for all related work
• Shares responsibility with functional project leaders for increasing employee adoption and usage

• Perform other duties as assigned

Basic Qualifications

• Store operations, retail and/or field knowledge
• Experience with workforce and workload management software
• Familiarity with store equipment such as POS, handhelds, and mobile printers
• Excellent analytical and problem-solving skills
• Strong verbal, written, and presentation skills
• Ability to multi-task and effectively execute work with strong prioritization skills
• Demonstrated attention to detail
• Proficient computer skills

Preferred Qualifications

• 3-5 years of experience in project management and store operations
• Proficiency in Microsoft Office and workflow management applications.
• Knowledge of project management tools is a plus
• Demonstrated leadership ability
• Independent thinker and good communicator
• Possess the ability to build trust and strong partnerships with others

Education

Bachelor’s Degree from a 4-year college or university. Education requirement may be mitigated with proven applicable experience.

Store Number: HQ

Headquarters

Pay Range:

8310 Technology Drive

About Rack Room Shoes

Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.

Charlotte, North Carolina US

Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.