HR Assistant

Location: Charlotte, North Carolina US

Notice

This position is no longer open.

7444

Full Time

Rack Room Shoes is seeking an HR Assistant to join our in-house team. This position’s primary function will be to support the Human Resources Department in providing exceptional service to employees in the company. The HR Assistant will also serve as the first point of contact for newly hired corporate employees and a liaison between HR and Store Managers as they hire new employees and navigate HR systems.

The idea candidate should come with previous experience in HR and HR practices in a retail setting where they have identified and resolved problems in a timely manner, communicated clearly and professionally to all levels of employees, and participated in the new hire application and orientation process.

What responsibilities does this position have?

  • Conduct Orientation for Corporate new hires;
  • Guide Store Managers as needed with the completion of the I-9 process;
  • Enter and Scan documentation received from the stores;
  • Update databases with employee information and changes as needed;
  • Troubleshoot for inquiries regarding Employee Self Service system and Equifax;
  • Sort and distribute mail appropriately throughout the department;
  • Serve as a backup receptionist for breaks, lunch and her absence.
  • Prepare and compile reports and spreadsheets efficiently;
  • Assist the Recruiter with posting open positions on Indeed and other social media outlets;
  • Provide support to other members of the department as needed.

Requirements

  • Education: High School Diploma or equivalent required; Bachelor’s degree preferred
  • Experience level: 1-3 years’ experience in Human Resources or office administration
  • Certifications: HR Certification Preferred but not required
  • Retail experience preferred
  • Must be adept at problem-solving, including being able to identify issues and resolve programs in a timely manner
  • Expert interpersonal skills
  • Must be able to communicate clearly, both written and orally, as to communicate with employees, members of the HR management team, and in group presentations and meetings
  • Ability to effectively read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information
  • Expert prioritizing and time management skills
  • Must be organized, accurate, thorough, and able to monitor work for quality
  • Must be dependable, able to follow instructions, respond to management direction, and must be able to improve performance through management feedback

What kind of individual are we looking for?

  • Professional craftspeople. They keep up with best practices by reading industry blogs, leading authors’ books on HR best practices, employment law, and usability, and leading and emerging websites about modern technologies and practices.
  • Passionate practitioners. They love all things human resources.  They care deeply about not only doing a job well, but doing it right.  They care about creating lasting relationships, if their processes and practices benefit both the employee and the company, if they are in compliance with current and new laws and legislation- and they view it as almost a personal affront when it isn’t.
  • People hungry for what’s next. They are aware of what’s going on in the field now and even have some idea of what’s on the way, but they follow leaders in the field about what they see coming and how we can make it relevant to our business.

Why Join Rack Room Shoes?

If shoes aren’t enough to entice you to join our team, then perhaps working with a team full of forward-thinking, compassionate, problem solvers who are looking for the optimal union between business and people... Sound appealing now?

How about our extensive benefits package for all full-time employees (which includes medical, dental, vision, and 401k)?

Who Are We?

We’re the small but growing Human Resources team for Rack Room Shoes and Off Broadway Shoe Warehouse. Our mission is to promote and enable a balance between the needs of our company and the needs of our people, and we are looking for a new member to join our passionate team.

Fun Facts

  • A brand new state of the art building.
  • New work spaces, ergonomic chairs and plenty of space dedicated to collaboration.
  • Fitness Center with locker rooms and Employee Lounge on premises.
  • Fresh fruit provided weekly.
  • All the Starbucks coffee you can drink!

 

Store Number: HQ

Headquarters

Pay Range:

8310 Technology Drive

About Rack Room Shoes

Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.

Charlotte, North Carolina US

Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.

© 2020 Rack Room Shoes. All rights reserved.