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Cookie PolicyAcknowledgeThe Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager. In the absence of the Store Manager, the Assistant Store Manager will assume total responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. <\/p>\n
Duties and Responsibility <\/strong><\/span><\/p>\n Principal Working Relationships<\/strong><\/span><\/p>\n Customers, Sales Associates, Store Management, District\/Regional Managers, Store Operations and Training Personnel.<\/p>\n Key Qualifications<\/strong><\/span><\/p>\n An approved background check We use cookies to understand how you use our site and to improve your experience. About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Job Description Summary Duties and Responsibility Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Managers, Store Operations and Training Personnel. Key Qualifications An approved background check © 2020 Rack Room Shoes. All rights reserved.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.<\/li>
Sales, Discounts and Refunds
Loyalty
Open\/Closing procedures<\/li>
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory<\/li>
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage<\/li>
Scheduling
Payroll budget compliance
Time and Attendance<\/li>
Utilization of all available training tools
Consistent reinforcement of operational standards<\/li>
Effective verbal and written communication skills
Managerial and organizational skills
Strong interpersonal skills necessary for customer and employee interactions
Strong visual merchandising skills
Working knowledge of footwear, accessories and shoe care.
Basic mathematical skills
Knowledge of Corporate and Store Operations policies and procedures
A complete understanding of the standards of Store Presentation and strong visual merchandising skills.<\/p>","@type":"JobPosting","validThrough":"2025-01-17T17:09:41Z","title":"Assistant Manager - Lead","identifier":27829,"datePosted":"2025-01-08T18:47:12Z","jobLocation":{"@type":"Place","address":{"postalCode":33559,"addressRegion":"Florida","@type":"PostalAddress","streetAddress":"Tampa Premium Outlets","addressLocality":"Lutz","addressCountry":"United States"}}}Assistant Manager - Lead
Location: Lutz, Florida US
Notice
The Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager. In the absence of the Store Manager, the Assistant Store Manager will assume total responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Scheduling
Payroll budget compliance
Time and Attendance
Utilization of all available training tools
Consistent reinforcement of operational standards
Effective verbal and written communication skills
Managerial and organizational skills
Strong interpersonal skills necessary for customer and employee interactions
Strong visual merchandising skills
Working knowledge of footwear, accessories and shoe care.
Basic mathematical skills
Knowledge of Corporate and Store Operations policies and procedures
A complete understanding of the standards of Store Presentation and strong visual merchandising skills.