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Cookie PolicyAcknowledgeThe Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee. <\/p>\n
Duties and Responsibility <\/strong><\/span><\/p>\n Principal Working Relationships<\/strong><\/span><\/p>\n Customers, Sales Associates, Store Management, District\/Regional Manager, and Store Operations and Training personnel.<\/p>\n Key Qualifications<\/strong><\/span><\/p>\n An approved background check We use cookies to understand how you use our site and to improve your experience. About Rack Room Shoes Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers. Job Description Summary Duties and Responsibility Principal Working Relationships Customers, Sales Associates, Store Management, District/Regional Manager, and Store Operations and Training personnel. Key Qualifications An approved background check © 2020 Rack Room Shoes. All rights reserved.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.<\/li>
Sales, Discounts and Refunds
Loyalty
Open\/Closing procedures<\/li>
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory<\/li>
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage<\/li>
Scheduling
Payroll budget compliance
Time & Attendance<\/li>
Utilization of all available training tools
Consistent reinforcement of customer service standards<\/li>
Effective verbal and written communication skills
Managerial and organizational skills<\/p>","@type":"JobPosting","validThrough":"2024-09-19T22:55:32Z","title":"Team Lead","identifier":26541,"datePosted":"2024-09-13T14:34:17Z","jobLocation":{"@type":"Place","address":{"postalCode":37421,"addressRegion":"Tennessee","@type":"PostalAddress","streetAddress":"Hamilton Place","addressLocality":"Chattanooga","addressCountry":"United States"}}}Team Lead
Location: Chattanooga, Tennessee US
Notice
The Team Lead assists in supervising and managing all day-to-day store operations while ensuring that 100% compliance exists with all established Company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager and the Assistant Store Manager. In the absence of the Store Manager and Assistant Manager, the Team Lead assumes full responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives. A Team Lead may be a full or part-time management employee.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Scheduling
Payroll budget compliance
Time & Attendance
Utilization of all available training tools
Consistent reinforcement of customer service standards
Effective verbal and written communication skills
Managerial and organizational skills